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Legal

Privacy Policy

Last updated: 17 June 2026

1. Introduction

Pinned Event Photography (“Pinned”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.pinnedphotography.com, purchase photographs, upload content, register an account, or otherwise use our services.

2. Contact Information

Pinned Event Photography
Email: hello@pinnedphotography.com
Website: www.pinnedphotography.com

3. Information We Collect

Information You Provide

  • Name
  • Email address
  • Telephone number
  • Billing information
  • Account login details
  • Customer support enquiries

Information Provided by Photographers or Event Organisers

Photographers and event organisers using our platform may upload information relating to events and participants, including:

  • Participant names
  • Race numbers or bib numbers
  • Event results
  • Photographs
  • Event-related information

Information Automatically Collected

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookie information

4. How We Use Your Information

  • Provide access to our platform and services
  • Process orders and payments
  • Deliver purchased photographs and digital products
  • Notify customers when images become available
  • Provide customer support
  • Improve website functionality and user experience
  • Prevent fraud and abuse
  • Comply with legal obligations

5. Legal Basis for Processing

  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations
  • Consent (where required)

6. Photographs and Event Data

Pinned acts as a platform provider. Photographs displayed on our platform are uploaded by photographers and event organisers who are responsible for ensuring they have the appropriate rights, permissions, and legal basis to capture and upload such content.

Pinned does not claim ownership of uploaded photographs and does not act as the creator of photographic content.

Where requested, we will cooperate with photographers, event organisers, and individuals regarding requests relating to personal data and image removal.

7. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Event organisers
  • Photographers using the platform
  • Payment service providers
  • Cloud hosting providers
  • Professional advisers
  • Law enforcement or regulators where legally required

All third-party providers are required to process personal data securely and lawfully.

8. Payments

Payment transactions are processed through secure third-party payment providers. Pinned Event Photography does not store full credit card or debit card details on its systems.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Fulfil contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

10. International Transfers

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place to protect that information in accordance with applicable data protection laws.

11. Cookies

Our website uses cookies and similar technologies to enable website functionality, remember user preferences, improve website performance, analyse website traffic, and support security features. You may manage cookies through your browser settings.

12. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. However, no internet-based service can be guaranteed to be completely secure.

13. Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where processing relies on consent
  • Lodge a complaint with the Information Commissioner's Office (ICO)

14. Requests Concerning Photographs

If you wish to request removal of a photograph or enquire about personal data associated with an image, please contact hello@pinnedphotography.com. We will review requests and, where appropriate, work with the relevant photographer or event organiser to resolve the matter.

15. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and become effective immediately upon publication.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Pinned Event Photography
Email: hello@pinnedphotography.com
Website: www.pinnedphotography.com

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